pathways support & connect

Pathways Support and Connect provides support to maintain SRS (Supported Residential Service) viability and to promote residents’ wellbeing.

What is an SRS?
Supported Residential Services (SRS’s) provide an affordable accommodation option for thousands of Victorian on low incomes, many of whom are generally frail or have other disabilities and complex needs. Together with accommodation, residents also receive assistance with, for example, meals, personal care, outside activities, mobility and medication. As well as managing what can be a delicate balance of personalities and behaviours within an SRS, proprietors and staff also act as primary carers.

Pathways Support and Connect

  • Identifies SRS residents who have unmet health needs, require complex care and/or whose behaviour causes instability within the SRS
  • Works with SRS proprietors with the aim to better manage the needs of residents

Pathways Support and Connect assists SRS residents who require a greater level of care and encourages stronger ties between SRS’s and other services of benefit to residents. We also source training for SRS proprietors and staff to enhance their skills and therefore better manage residents’ care needs.

We collaborate with SRS residents, proprietors and staff in order to

  • Better understand residents’ health and social needs
  • Increase participation in social and lifestyle activities
  • Cultivate links between SRS’s and other community services (for instance, home and community care services, disability and public mental health services)
  • Identify and address concerns regarding clients needs
  • Promote residents’ access to specialist and community services
  • Assist SRS residents to participate in the wider community by providing transport and assisting with activity costs and memberships

A wider aim is to secure the overall viability of Supported Residential Services as an accommodation alternative for Victorians now and into the future.

The Pathways Support and Connect program uses assertive outreach to identify SRS residents with support needs. Referrals are often received from SRS proprietors through discussion with Support and Connect workers.

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Download the Pathways Support and Connect brochure as a pdf

Download the Outer South Metropolitan Region SAVVI SRS Referral Resource Kit as a pdf