COVID-19 update

Temporary changes to how we deliver services due to COVID-19 staff impacts

12 January 2022

Like other health services right now, ermha365 is experiencing unprecedented pressures on our workforce and our ability to staff the services we provide.

Currently we have around 20 per cent of our workforce isolating and unable to work face-to-face due to the rising numbers of COVID-19 transmission in the community.

Until the end of January, we will be providing some of our usual in-person services via telehealth so that we can continue to staff our 24/7 residential services, including our PARCS and NDIS Supported Residential Services.

There will still be some in-person services available for our non-residential clients who are particularly vulnerable.

We are still accepting new referrals, however the time it takes to assess these will take longer than usual. We have some capacity for new referrals to our Specialist Support Coordination and Specialist Behaviour Support teams, so don’t hesitate to contact us if you know someone who needs support in these areas.

Also, due to the need for COVID-19 follow up for our teams and the people we support, there may be reduced attendance at non-essential meetings and activities that can be delayed during this time.

We thank you for your patience and understanding during this time.

Karenza Louis-Smith
Chief Executive Officer

For more information please phone 1300 376 421 or email or reach out to your ermha365 staff contact.