Executive Leadership Team

Kareza Louis-Smith
Karenza Louis-Smith
Chief Executive Officer

Tertiary qualified with a BA (Hons) in Youth and Community work Karenza has over 25 years industry experience working in the UK and Australia. 12 of these have been as the CEO of leading, award winning for-purpose organisations. Her areas of expertise include designing and leading services that respond to mental illness, psychiatric disability, offending (including services for those at risk of entering the criminal justice system) as well as drug treatment and homelessness. Passionate about changing the world, Karenza has participated in intensive leadership development with the Global Leadership Foundation and Leadership Victoria and is a current Board Director at Mental Health Victoria.


Teresa McClelland
Teresa McClelland
Chief Operations Officer – Complex Services

An experienced and well-respected community sector professional, Teresa has been managing social services and leading multi-disciplinary teams, particularly in the disability, mental health, aged care and children youth and family sectors for over 20 years. Teresa has a Masters’ degree in Social Sciences (Policy and Human Services) and recently completed the Rivers and Ranges’ Regional Community Leadership Program. Teresa promotes a focus on practice leadership and purposeful community engagement to enable the people we support to lead the life of their choice.


Julia Canty-Waldron
Julia Canty-Waldron
Chief People and Culture Officer

Julia has spent over 20 years working across for-purpose organisations and in government. She has delivered direct services, designed and lead services and shaped service systems, policy and strategy in order to reduce disadvantage and increase justice. Julia has a Master’s in Management (Strategic Foresight) and has studied Scenarios at Oxford University. She is passionate about getting the best out of people through smart thinking, systems and action.


Michael Bowers
Michael Bowers
Chief Finance and Information Officer

Michael has over 35 years’ experience as a Finance Professional working in large multi-national organisations and private businesses across a broad range of industries, including financial services, transport, catering, facilities management and disability services. A Certified Practising Accountant, Michael brings to ermha365 a range of skills including Financial Accounting, Business Partnering, Budgeting, Negotiation, Management and Business Planning. With personal lived experience of disability, Michael is also a supporter of the NDIS and the positive change it will bring to the sector.


Robyn Haydon
Robyn Haydon
Chief Marketing Officer

Robyn has spent most of her career helping people who do great work to win more work. A successful business development consultant for more than 20 years, she has helped organisations in highly competitive industries to win hundreds of millions of dollars in new business, while being a sought-after speaker and author of three books (including an Institute of Management bestseller). Robyn has also held senior marketing roles in the private sector, managing brand and market position, external communications, and new business pursuits.


Sharon Sherwood
Sharon Sherwood
Chief Operations Officer – Community Services

Tertiary qualified with a B Med Sci (Hons) in Mental Health Nursing, Sharon is a specialist in operational and clinical management with 23 years’ experience working across mental health services in both Australia and the UK. She has extensive hands on experience in the clinical sector, specifically in operational leadership and management specialising in managing complex mental health service systems with a focus on improvement. Sharon has led multiple teams through the successful development and implementation of innovative models of care and service systems that reflect a more responsive and timely design that better meets the population health and community need. With absolute passion and commitment to mental health, Sharon is a graduate of the Williamson Community Leadership Program 2018.


Belinda Ellis
Belinda Ellis
Chief Operating Officer – Quality, Safeguarding and Risk

A registered Psychologist and AHPRA board approved Supervisor, Belinda has over 15 years experience working within high risk and complex need service areas. Belinda has extensive experience working within the field of forensics, with roles spanning across clinical service delivery, clinical leadership, management and operations. Belinda holds tertiary qualifications within the area of Business, which has supported her role within various Government restructure and reform activity. Belinda holds a passion for progressive, clinically informed and evidence based service provision. Belinda strives for positive intervention outcomes for individuals and communities, with a strong commitment to clinical governance, integrity and human rights.