Karenza Louis-Smith
Group Chief Executive Officer
Karenza Louis-Smith is the proud Group CEO of The Disability Trust, leading the organisation with heart, vision, and a deep commitment to empowering people with disability and complex mental health needs. She brings more than 25 years of executive leadership experience, a wealth of knowledge, and a genuine passion for creating inclusive, person-centred services that empower individuals and communities.
Karenza’s extensive career began in youth services in the UK, and over the years, she has held senior roles across Australia, including CEO positions at TaskForce and The Australian Community Support Organisation (acso), working in the areas of mental health, disability, offending, employment service, and drug treatment. In 2024, she was involved in the successful merger of ermha365 with The Disability Trust, uniting two organisations with aligned values and complementary strengths to create a stronger, more impactful Group.
As Chair of the Board at Mental Health Victoria, Karenza plays a pivotal role in influencing policy and driving sector-wide reform. Her passion for inclusion and advocacy ensures that The Disability Trust not only delivers exceptional services but also champions systemic change to improve outcomes for people with disability and complex mental health needs.
Karenza is a passionate advocate and a strategic thinker. Her vision is clear: to build a future where everyone has the opportunity to thrive, no matter how complex or challenging their needs.
Robyn Haydon
Chief Growth and Advocacy Officer | Interim Executive Lead
Robyn has spent most of her career helping people who do great work to win more work. A successful business development consultant for more than 25 years, she has helped organisations in highly competitive industries to win hundreds of millions of dollars in new business, while being a sought-after speaker and author of three books (including an Institute of Management bestseller). Robyn has also held senior business development and marketing roles in the private sector, managing brand and market position, external communications, and new business pursuits.
Michael Bowers
Chief Finance and Information Officer
Michael has over 35 years’ experience as a Finance Professional working in large multi-national organisations and private businesses across a broad range of industries, including financial services, transport, catering, facilities management and disability services. A Certified Practising Accountant, Michael brings to ermha365 a range of skills including Financial Accounting, Business Partnering, Budgeting, Negotiation, Management and Business Planning. With personal lived experience of disability, Michael is also a supporter of the NDIS and the positive change it will bring to the sector.
Belinda Ellis
Chief Operating Officer – Quality, Safeguarding and Risk
A registered Psychologist and AHPRA board approved Supervisor, Belinda has over 15 years experience working within high risk and complex need service areas. Belinda has extensive experience working within the field of forensics, with roles spanning across clinical service delivery, clinical leadership, management and operations. Belinda holds tertiary qualifications within the area of Business, which has supported her role within various Government restructure and reform activity. Belinda holds a passion for progressive, clinically informed and evidence based service provision. Belinda strives for positive intervention outcomes for individuals and communities, with a strong commitment to clinical governance, integrity and human rights.