Mental health support for people impacted by transport or workplace incidents
We provide specialised outreach and case management services funded by the Transport Accident Commission (TAC) and WorkSafe Victoria (WorkCover). Our goal is to support individuals whose mental health has been impacted by transport or workplace incidents, assisting them in regaining independence and achieving their personal and professional goals.

Who we support
We work with individuals who have:
– Experienced a transport accident, leading to new or worsened mental health or psychosocial concerns
– Sustained a work-related injury or illness and are experiencing primary or secondary mental health impacts.
How we can help
Outreach support
We come to you – offering support in the home or community that is personalised, flexible, and based on your goals.
Our outreach support includes:
– Managing daily living activities
– Enhancing independence and routine
– Connecting with mental health, housing, and community services
– Rebuilding social and community participation
– Supporting choice, control, and informed decision-making
– Developing risk and crisis plans
– Reducing isolation and increasing confidence.
Case management
Our case management is time-limited and strengths-based, designed to support recovery and personal outcomes.
We can assist with:
– Finding and maintaining safe accommodation
– Transitioning between services or housing
– Returning to work, study or meaningful activity
– Reconnecting with family and friends
– Accessing therapeutic or clinical supports
– Navigating legal, service and recovery systems
– Building coping strategies and self-advocacy.
How to be referred
TAC referrals
Referrals are made directly by the TAC, often based on recommendations from your GP, treating team, or Support Coordinator.
If you’re a TAC client and think you’d benefit from psychosocial support, ask your Support Coordinator or TAC contact about being referred to ermha365.
WorkCover referrals
Referrals are made by your WorkSafe Agent, often after consultation with your GP, psychologist, or case manager. Outreach services must be approved by the agent and are usually time-limited (e.g. 120 hours across 3 months). If you or your treating provider believe outreach support would assist with your recovery, speak to your agent about referring you to ermha365.

Prospectus: TAC and WorkCover specialist outreach and case management services
Supporting you to regain your independence and achieve your personal and professional goals.
If you’re navigating recovery from a transport or workplace injury and think these supports could help you, speak with your TAC or WorkCover contact about a referral to ermha365.